Do You Need the Recipient's Address to Send Flowers in Dubai?

The short answer: no. You do not need the recipient's exact address to send flowers in Dubai. The area and a working mobile number is enough - the driver calls when he is close and takes it from there. This is the single most common reason people abandon an order halfway, and it should not be.

Dubai addresses are genuinely hard. Many buildings have no street number anyone uses, apartment numbers are not on the door, and half the city navigates by landmark. Every florist in Dubai works around this daily. Here is exactly what we need, and what we do not.

What we actually need

• The area. Marina, Deira, Al Quoz, Silicon Oasis, International City, Business Bay - whatever you know. Area alone is enough to get a driver moving in the right direction.
• A mobile number that will be answered. This is the important one. The driver calls when he is close.
• A name. So he knows who he is asking for at a gate or a reception desk.

That is it. Building name, floor and apartment number all help and make it faster, but none of them are required.

What if it is a surprise and you cannot ask for their number?

Give us your number instead, and tell us in the order notes that it is a surprise. The driver calls you, you tell him where to go, and the recipient never gets a call that gives it away. This works well for a partner at home and less well for an office, where you will need the building at minimum.

Offices

Offices are the easy case, because receptions accept deliveries all day. Give us the building name, the company name and the floor if you know it. Do not give us a specific desk - nobody at reception will know where that is, and the flowers will sit at the front until the recipient walks past.

One thing worth thinking about before you order: a very large bouquet delivered to a shared office is a statement about the recipient, not only to them. A boxed arrangement is quieter and needs no vase, which the office will not have. More on that choice in flower box or bouquet.

Hotels

Give us the hotel name and the guest's name, and tell us the check-in date if the flowers are meant to be waiting in the room. Hotel concierges hold deliveries without any trouble; what they will not do is enter a room for you, so anything meant to be in the room has to be arranged with the hotel, not with us.

Hospitals

Put the ward and room number in the recipient's name field, and give us a phone number we can call. Reception desks are the single most common reason a hospital delivery stalls, and a two-minute call from the lobby usually fixes it.

Call the ward before you order, though. Several Dubai hospitals restrict fresh flowers in intensive care, oncology and some maternity wards. The full rules are on sending flowers to a hospital in Dubai, and the things to avoid are in what not to send to someone in hospital in Dubai.

Sending from outside the UAE

The same rules apply, and it is easier than people expect. You order from wherever you are, pay in dirhams by card, and we deliver inside Dubai. You still only need the area and a local mobile number for the recipient. Your message goes on the free gift card so the flowers arrive from you, not from a shop. More on this on sending flowers to Dubai from abroad.

What about the timing?

You can pick a delivery slot at checkout, which is worth doing whenever the moment is the point - a restaurant table, someone arriving home, an office before they leave for the day. Without a slot, delivery across Dubai is free and takes about 45 minutes, seven days a week from 10 AM to midnight, with no minimum order.

Outside Dubai we deliver the same day at a fixed fee: Sharjah AED 50, Ajman AED 60, Ras Al Khaimah, Umm Al Quwain and Fujairah AED 85, Abu Dhabi and Al Ain AED 100. The full table is on the delivery page.

If you are stuck on an address, message us before you order rather than guessing. We would rather sort it out in two messages than have a driver circling a cluster.